Privacy Policy
Last updated: February 1, 2026
1. Introduction
Ananta Spa Redondo Beach ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, or communicate with us, including via SMS/text messaging.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and mailing address
- Appointment Information: Service preferences, appointment dates/times, and special requests
- Communication Data: Messages you send us via email, phone, or SMS
- Device Information: IP address, browser type, and device identifiers (collected automatically)
- Usage Data: Pages visited, time spent on site, and referring URLs
3. How We Use Your Information
We use the information we collect to:
- Process and manage your appointments
- Send appointment confirmations, reminders, and updates via email or SMS
- Respond to your inquiries and provide customer support
- Send promotional offers and updates (with your consent)
- Improve our services and website functionality
- Comply with legal obligations
4. SMS/Text Messaging Policy (A2P 10DLC Compliance)
By providing your mobile phone number and opting in to receive text messages, you consent to the following:
- Types of Messages: You may receive appointment confirmations, reminders, rescheduling notifications, promotional offers, and other service-related communications.
- Message Frequency: Message frequency varies based on your appointments and interactions. Typically 2-8 messages per month.
- Carrier Fees: Message and data rates may apply. Check with your mobile carrier for details.
- Opt-Out: You can opt out at any time by replying STOP, UNSUBSCRIBE, or END to any message you receive from (213) 214-1289. You will receive one final confirmation message and no further texts.
- Help: Reply HELP to (213) 214-1289 for assistance, or contact us directly at anantaredondobeach@gmail.com.
- No Purchase Required: Consent to receive SMS messages is NOT required as a condition of purchasing any goods or services from Ananta Spa Redondo Beach.
- No Sharing: We will NOT sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes.
5. Information Sharing and Disclosure
We do NOT sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., appointment scheduling software, payment processors)
- Legal Requirements: When required by law, court order, or government regulation
- Safety: To protect the rights, property, or safety of our business, customers, or others
- Consent: With your explicit consent
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For SMS opt-in records, we maintain records as required by applicable regulations.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications, including SMS messages
- Withdraw consent at any time
To exercise these rights, please contact us using the information below.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Ananta Spa Redondo Beach
1650 S Pacific Coast Hwy, Unit 100, Redondo Beach, CA 90277
Phone: (213) 214-1289
Email: anantaredondobeach@gmail.com
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.